REFERRAL | TERM & CONDITIONS

1. Referral Program and Participant Categories

The KimEcopak Referral Partner Program (the "Program") is operated by [CONFIRM CONTRACTING LEGAL ENTITY] ("KimEcopak," "we," "us," or "our").

The Program recognizes three participant categories:

1.1 Non-Packaging Partner

A Non-Packaging Partner is an individual or business registered through KimEcopak's referral program who does not currently intend to purchase packaging products.

Eligible Non-Packaging Partners receive approved referral rewards in cash.

1.2 New Customer

A New Customer is a prospective customer introduced by an eligible Non-Packaging Partner or Loyalty Customer who intends to purchase KimEcopak packaging products.

Eligible New Customers receive purchasing rewards in KimEcopak Credit.

1.3 Loyalty Customer

A Loyalty Customer is an existing customer recorded in KimEcopak's customer management systems, including Lark or GoHighLevel (GHL), who intends to purchase packaging products.

Eligible Loyalty Customers receive rewards in KimEcopak Credit and may participate as referring customers.

KimEcopak determines participant classification using its registration and customer records. Changes in classification do not retroactively alter validly earned rewards.

2. Qualifying Referrals and Eligibility

A referral qualifies for the Program only when the following conditions are satisfied:

1. The referred customer represents a genuine new business opportunity.
2. The referred customer is not already classified as a won customer ("WIN") in KimEcopak's customer management system.
3. The introduction is submitted through an approved referral process.
4. KimEcopak verifies and records the referral.
5. All applicable reward conditions have been satisfied.

A verified Qualified Introduction may contribute to a participant's Silver, Gold or Platinum recognition status before a purchase occurs. An introduction alone does not establish entitlement to a monetary reward.

2.1 First-Referral Priority

If more than one participant refers the same prospective customer, the earliest valid recorded referral takes priority.

Later duplicate referrals do not qualify for separate rewards for the same customer introduction. KimEcopak will assess attribution using available referral records, customer information and timestamps, reasonably and in good faith.

2.2 Referral Attribution Period

A qualifying referral remains eligible for attribution for 90 calendar days from the date KimEcopak accepts and records the referral.

To qualify for a referral reward, the referred customer must place an order accepted by KimEcopak within this 90-day period.

Order production, delivery, and payment may occur after the attribution period, provided the qualifying order was accepted within the required timeframe and all other reward conditions are satisfied.

If no qualifying order is accepted within 90 days, the referral attribution expires. Any subsequent referral must be separately assessed for eligibility.

The attribution period does not create a right to commissions on unlimited future orders.

2.3 Sales Representative Involvement

Despite the abovementioned Attribution Period in Article 2.2, A referral remains eligible for rewards when a KimEcopak sales representative manages or completes the sale, provided the referral was validly registered before the customer was classified as a won customer ("WIN") and all Program conditions are satisfied.

Referral rewards are attributed to the original eligible referring participant, regardless of which KimEcopak sales representative completes the transaction.

A sales representative's involvement does not create an additional referral reward entitlement for the same introduction.

3. KimEcopak Referral Reward Schedule

Eligible rewards are calculated based on the qualifying order value. Cash rewards apply to approved Non-Packaging Partners, while KimEcopak Credits apply to eligible New Customers and Loyalty Customers.

Conversion rate: CAD $1 = 1 KimEcopak Credit.

For qualifying orders of CAD $100,000 or more, the applicable reward also includes an eligible round-trip flight to Asia, subject to the written travel reward conditions.

The travel benefit's recipient eligibility, airfare limit, routes, booking period and exclusions must be established in the applicable offer.

The reward schedule applies to eligible individual orders unless a separate approved written arrangement states otherwise.

For orders below $10,000, the reward schedule identifies possible reward amounts; however, eligibility for simultaneous referrer and customer rewards has not been confirmed. Section 4 expressly provides dual rewards for qualifying orders of $10,000 or more.

4. Dual Referral Rewards

When a referred New Customer places a qualifying order of CAD $10,000 or more, both the approved referring participant and the New Customer may receive their respective rewards.

Example 1: Non-Packaging Partner Referral

• Qualifying customer order: $10,000.
• Non-Packaging Partner earns $500 cash.
• New Customer earns 500 credits.

Example 2: Loyalty Customer Referral

• Qualifying customer order: $10,000.
• Referring Loyalty Customer earns 500 credits.
• New Customer earns 500 credits.

Each participant receives the reward applicable to their approved category. Multiple competing referrers are not entitled to separate rewards for the same qualifying introduction.

5. Customer Purchasing Rewards

Eligible New Customers and Loyalty Customers may earn KimEcopak Credit from qualifying purchases in accordance with the Program's reward schedule.

Credits earned on an order may be used only on subsequent eligible orders.

Example: Earning Credits on Repeat Orders

1. Order 1: The customer places a qualifying $10,000 order and earns 500 credits.
2. Order 2: The customer places another $10,000 order and applies the 500 credits earned from Order 1.
3. Amount payable: $9,500 before applicable taxes and other charges.
4. New reward: The customer earns another 500 credits, subject to Program eligibility.

The redemption of previously earned Credit does not reduce the underlying qualifying order value for the purpose of calculating new purchasing rewards.

Customer purchasing rewards are separate from referral rewards.

6. Qualifying Order Value and Final Invoice

Rewards are calculated using the genuine eligible order value reflected in the final invoice, before applying eligible KimEcopak Credits or promotional vouchers.

Credit or voucher redemption does not, by itself, reduce the underlying qualifying order value.

Fictitious amounts, cancelled items, refunded products and unpaid transactions are excluded to the extent they are not eligible under the Program.

Taxes, shipping, freight, customs duties and separately charged expenses are treated according to the applicable order documentation and published reward rules.

Where a final invoice is reduced because of an actual price adjustment, cancellation or refund, the reward may be recalculated based on the eligible final transaction value.

7. Reward Confirmation, Delivery and Payment

Referral rewards are not automatically payable when an order is placed or marked as closed in the customer management system.

The following conditions must be satisfied:

1. The qualifying order has been successfully delivered.
2. The final eligible invoice amount has been confirmed.
3. KimEcopak has received the required customer payment.
4. Referral eligibility and attribution have been verified.
5. No unresolved cancellation, refund, chargeback or fraud issue affects the reward.

The Program includes a 30-60 day post-delivery payment condition, meaning:

- IF YOU ARE CUSTOMER: CUSTOMER PAYMENT SHALL BE RELEASED BETWEEN 30-60 DAYS OF SUCCESSFULL DELIVERY OF CORRESPONSING QUALIFIED ORDER. 

- IF YOU ARE PARTNER (NON-CUSTOMER) PARTNER REWARDS SHALL BE RELEASED BETWEEN 30-60 DAYS OF SUCCESSFULL DELIVERY OF CORRESPONSING QUALIFIED ORDER. 

KimEcopak may withhold, adjust or reverse rewards that were not validly earned, to the extent permitted by applicable law.

8. Cash Referral Rewards and Withdrawals

Eligible Non-Packaging Partners receive cash rewards.

• Cash rewards accumulate in the approved Partner account.
• Withdrawals are permitted only when the available earned balance exceeds CAD $500.
• Balances of CAD $500 or less remain available for accumulation.
• Withdrawals are subject to identity verification, approved payment procedures and applicable legal requirements.
• Validly earned balances are not forfeited solely because the withdrawal threshold has not yet been reached.

9. KimEcopak Credit Terms and Redemption

KimEcopak Credit is a promotional purchasing benefit available to eligible New Customers and Loyalty Customers.

• Value: One KimEcopak Credit equals CAD $1 toward eligible purchases.
• Accumulation: Valid Credits accumulate across qualifying transactions without a specified numerical cap.
• Redemption: Credits may be used only on eligible subsequent orders.
• Amount: Customers may apply available Credits up to the eligible amount payable.
• Cash conversion: Credits cannot be withdrawn or exchanged for cash.
• Transfers: Credits cannot be transferred without written approval.
• Promotions: Credits cannot be combined with promotional vouchers on the same order.

Unused eligible Credit remains available for subsequent qualifying purchases. No general Credit expiry period is established by these Terms.

KimEcopak may correct confirmed accounting errors or adjust balances relating to ineligible, cancelled or refunded transactions where legally permitted.

10. $500 Welcome Voucher for New Customers

Eligible New Customers may receive a CAD $500 Welcome Voucher for qualifying KimEcopak purchases.

• Voucher value: CAD $500.
• Validity: 90 calendar days from issuance.
• Redemption: Optional.
• Cash value: Not redeemable for cash.
• Combination rule: Cannot be combined with KimEcopak Credit on the same order.

Choosing Between a Welcome Voucher and Credit

Where both benefits are available, the New Customer must select ONE benefit for the applicable order:

1. Apply the $500 Welcome Voucher; or
2. Apply available KimEcopak Credit.

Choosing one redemption method does not automatically cancel the other benefit. However, the Welcome Voucher remains subject to its 90-day expiration period.

Eligible Credits may continue accumulating while a Welcome Voucher remains available.

Voucher use remains subject to any additional eligible order conditions disclosed before issuance.

11. Silver, Gold and Platinum Partner Recognition

KimEcopak recognizes eligible referral participants through three achievement levels. Recognition levels are separate from the monetary reward schedule.

11.1 Silver — Advocate

Requirement: One verified Qualified Introduction.

Recognition benefits:

• Packaging & Business Growth Audit.
• Partner badge and business profile.

11.2 Gold — Growth Partner

Requirements: Three verified Qualified Introductions and total qualifying referred sales of at least CAD $10,000.

Benefits include Silver recognition, plus:

• Featured blog post.
• Social media spotlight.
• Wall of Honor listing.
• Priority packaging consultation.
• Complimentary campaign or packaging mockup.

11.3 Platinum — Legacy Partner

Requirements: Five verified Qualified Introductions and total qualifying referred sales of at least CAD $30,000.

Benefits include Gold recognition, plus:

• Founder interview.
• YouTube feature or video podcast.
• X3 Growth Audit.
• Quarterly growth consultations.
• VIP partner community access.
• Collaborative marketing opportunity.

Achievement of a recognition level does not automatically create a separate cash or Credit payment beyond rewards earned through qualifying transactions.

Marketing features, interviews and public profiles are subject to appropriate consent and reasonable scheduling.

12. Internal Accounts, Employee Referrals and Program Integrity

Test accounts, fictitious customers, demonstration transactions, self-referrals and artificial referrals are not eligible for monetary rewards or recognition progress.

KimEcopak may remove verified testing or invalid transaction data from Program records.

Employees of KimEcopak, KVJ and applicable affiliated companies may not receive both an internal referral incentive and a Program referral incentive for the same qualifying introduction.

Where participation is authorized, the employee must select one eligible reward mechanism in accordance with applicable internal policies.

All related-party participation must comply with applicable conflicts-of-interest, corporate and employment requirements.

13. Verified Partner Badges and Brand Guidelines

Approved participants may receive a Verified KimEcopak Partner badge recognizing their participation in the Program.

The badge does not represent independent professional certification, third-party product certification, or authority to act as KimEcopak's legal agent.

Participants may use approved KimEcopak logos, badges and promotional materials only for authorized purposes and in accordance with KimEcopak branding requirements.

Environmental, sustainability, food-safety and compostability claims must be truthful, substantiated and limited to the specific products or certifications to which they apply.

14. Referral Marketing, Consent and Privacy

Participants are responsible for making lawful and accurate referrals.

• Refer only businesses that may legitimately be interested in KimEcopak products.
• Obtain required consent or another lawful basis before sharing personal information or sending referral communications.
• Do not send unlawful bulk promotional communications or spam.
• Disclose material referral incentives where required by law.
• Do not make misleading product, pricing or delivery claims.
• Do not make unauthorized commitments on KimEcopak's behalf.

Referral marketing must comply with applicable privacy and electronic marketing laws, including Canada's Anti-Spam Legislation where applicable.

KimEcopak processes participant and customer information for Program administration, referral attribution, reward management, fraud prevention and legal compliance.

For more information, please review the KimEcopak Privacy Policy.

15. Referral Program Registration and Acceptance

Participants must affirmatively accept these Program Terms when registering.

KimEcopak will maintain relevant acceptance records, including:

• Participant identity or registered account.
• Date and time of acceptance.
• Accepted Terms version.
• Available evidence of the acceptance action.

Participants may also be required to acknowledge Program rules before sharing referral links or claiming recognition benefits.

Acceptance does not authorize unlawful solicitation or marketing activities.

16. Referral Disputes, Missing Rewards and Corrections

Participants may request review of referral rejection, duplicate attribution, missing cash rewards, Credit balances, voucher eligibility or other Program matters.

KimEcopak will reasonably review disputes using available referral, customer, order, delivery and payment records.

Where appropriate, KimEcopak will provide an understandable explanation for rejection or adjustment, subject to legitimate privacy, fraud-prevention and security limitations.

Verified errors will be corrected where appropriate and legally required.

For referral-related inquiries, please use the contact information in Section 19.

17. Program Modifications and Termination

KimEcopak may modify, suspend or discontinue the Program for legitimate commercial, operational or legal reasons.

Material changes to eligibility, reward rates, redemption conditions or benefits will be communicated through appropriate Program channels.

Changes ordinarily apply prospectively and will not retroactively eliminate rewards validly earned under applicable terms, except where legally permitted.

KimEcopak may suspend or terminate participation for material violations, fraud or unlawful conduct, subject to applicable law.

Applicable Terms versions and acceptance records will be maintained as reasonably necessary for Program administration and dispute resolution.

18. Taxes, Intellectual Property and Legal Provisions

18.1 Taxes

Participants are responsible for determining and fulfilling their applicable tax obligations arising from Program rewards. KimEcopak may request documentation reasonably required for legal, tax or payment compliance.

18.2 Independent Relationship

Program participation does not establish employment, a legal partnership, joint venture, franchise, agency relationship or ownership interest in KimEcopak.

Participants have no authority to enter into binding commitments on KimEcopak's behalf without express written authorization.

18.3 Intellectual Property

KimEcopak retains its rights in its trademarks, logos, branding, marketing materials and other proprietary information. No ownership rights are transferred through Program participation.

18.4 Liability and Legal Rights

Nothing in these Terms limits or excludes legal rights, obligations or liabilities that cannot lawfully be limited or excluded.

Disputes should first be addressed through good-faith communication, without restricting either party's legally available remedies.

18.5 Governing Law

These Program Terms are governed by the laws of [CONFIRM APPLICABLE JURISDICTION], subject to any mandatory applicable laws.

19. Contact Information and Related Policies

For questions regarding the KimEcopak Referral Partner Program, eligibility, reward balances or redemption, contact:

KimEcopak Referral Partner Program
Email: halo@kimecopak.ca

Additional information is available through the following pages:

• KimEcopak Referral Partner Program
• KimEcopak General Terms & Conditions
• KimEcopak Privacy Policy

These Referral Program Terms supplement KimEcopak's general website policies. Where a direct conflict concerns Program-specific matters, these Terms prevail to the extent legally permitted.

20. Acceptance of Referral Program Terms

By affirmatively registering for or participating in the KimEcopak Referral Partner Program, participants acknowledge that they have reviewed and agreed to these Program Terms, subject to applicable legal rights.

Participants are encouraged to retain a copy of the Terms applicable to their participation.